Privacy Policy

The use of the Technologic Ark website presupposes the full acceptance of this privacy policy.

Who we are

Our website is: https://technologicark.com.

What personal data is collected and why

All of your personal information collected will be used to help you make your visit to our site as productive and enjoyable as possible. Technologic Ark makes it known that registration is not mandatory to access the website.

Except as otherwise provided in this Privacy Policy, Technologic Ark collects and stores the information, including personal data, that you voluntarily provide or post on the site. If you would prefer that we do not collect such information about you, you should not provide it.

Ensuring the confidentiality of the personal data of the users of our website is important to Technologic Ark.

All personal information relating to members, subscribers, customers or visitors who use the Technologic Ark website will be treated in accordance with the Personal Data Protection Act.

While you visit our site, we will record:

Products you viewed: we will use this, for example, to show products you have recently viewed;
Location, IP address and browser type: we will use it for tax and transportation estimation and also for general website usage statistics;
Shipping address: we will ask you to, for example, estimate the shipping costs before placing an order!

We also use cookies to maintain the contents of your cart while you browse our website.

If you create an account, we will store your name, address, email and phone number, which will be used to fill in your details for future orders.

We may use the personal data you provide to create and send you our newsletters or other communications containing information about products or promotions.

In general, we store information about you for as long as we need that data for the reasons we collect it, and we are not required by law to continue to keep it. For example, we will store information for 5 years for tax and accounting purposes. This includes your name, email address, billing and shipping address.

We also save comments or reviews.

WHEN THE POLICY APPLIES (GDPR)

Technologic Ark collects and processes your data when you provide it on the website, for example when making a purchase in the store, or when leaving a comment on one of our products or news.

It also collects and processes when you provide your data in the contacts you make with us on social media, such as Facebook or Whatsapp.

Data can also be collected through dedicated web forms (if you request a quote, if you join a specific action through the website or social media, when registering online for an event, or if you request specialized service).

It also collects your data through email contacts, namely requests for assistance, clarifications about products, among other matters.

It may also collect data through SMS or incoming/outgoing phone calls which, subject to your consent, are recorded by our customer service.

It also collects your data provided by physic correspondence, or on paper, when, for example, you decide to share your business card.

In-Store Purchases

When you shop at our store, we will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information such as username and password. We will use this information for purposes such as:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Payment Processing & Fraud Prevention
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improving our store offerings
Send you marketing messages if you wish to receive them

Comments

When visitors leave comments on the site, the data present in the comment form, as well as the IP address and user agent of the browser, are stored to help with spam detection.

An anonymous string created from your email address (also called a hash) may be sent to the Gravatar service to verify that you are using it. The Gravatar service’s privacy policy is available here. After your comment is approved, your profile photo is visible to the public in the context of your comment.

Multimedia

When uploading images to the website, you should avoid uploading images with embedded geolocation data (EXIF GPS). Visitors can download and extract geolocation data from images on the website.

Contact forms

When filling out a contact form, the data from the form is saved to allow further contact and information.

Cookies

Cookies are text files that are stored on your computer or mobile device when you visit a website. These help websites store and retrieve information about your browsing habits and customize it according to your preferences.

The information collected by these cookies serves, for example, to analyze website traffic patterns, calculate the number of users and carry out statistical measurement and analysis of how users use the website, as well as allowing us to improve the content and website in general.

If you leave a comment on our site, you can choose to save your name, email address and website in cookies. This is for your convenience so you don’t have to fill in your details again when you leave another comment. These cookies will last for a year.

If you visit the login page, a temporary cookie will be set to determine whether your browser accepts cookies. This cookie does not contain any personal data and will be deleted when you close your browser.

When you log in, some cookies will be set to save your session information and screen display choices. Session login cookies last for one year. If you select “Remember Me”, your session will persist for two weeks. When you end your session, your login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include any personal data, it only indicates the content ID of the article you have just edited. Expires after 1 day.

You have the power to turn off your cookies in your internet browser options or by making changes to the tools of Anti-Virus programs. However, this may change the way you interact with our website.. This may affect or prevent you from logging into programs, websites or forums.

Hyperlinks

The Technologic Ark website may contain hyperlinks to other websites. Please note that Technologic Ark is not responsible for the privacy practices of other sites. This Privacy Policy only applies to personal information that we collect on this website. We strongly advise you to read the privacy policies of the other websites you access from our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves as if the user visited those websites.

This site may collect data about you, use cookies, embed tracking by third parties, monitor your interactions with it, including recording interactions with embedded content if you have an account and are logged in to that site.

Payments

We accept payments via euPago and PayPal. When processing payments, some of your data is sent to these partners and is necessary to process and manage the payment, such as the order total and billing information.

Please see the PayPal Privacy Policy and euPago Privacy Policy for more information.

Who is your data shared with?

The data collected on the website will not be disclosed to third parties, except for processing orders or services, such as: carriers, commercial or technical partners, or other situations where strictly necessary.

Who on our team has access

Our team members have access to the information you provide to us. For example, store administrators and managers can access:

Order information, what you bought, when you bought it, and where it will be shipped.
Customer information such as name, email and billing and shipping address.

Our team members have access to this information to fulfill orders, process returns, and customer support.

How long is your data retained

If you leave a comment, the comment and its metadata are saved indefinitely. This is so that you can automatically recognize and approve any following comments, rather than placing them in a moderation queue.

For users who register on our site, we store the personal information provided in your user profile. All users can view, edit, or delete their personal information at any time (with the exception of not being able to change their username). Site administrators can also view and edit this information.

What rights do you have over your data

Site

Data subjects can request to receive an export file of the personal data held about you, including any personal data you have provided. They has the right to request the rectification or amendment of personal information concerning him or her. They can also request that saved data be deleted. This does not include any personal data that is mandatory to keep for administrative, legal or security purposes. To do so, simply contact us using the means described in this document.

You can decide whether or not you want to receive marketing communications from us via email. You can change your marketing communications preferences at any time by clicking “unsubscribe” at the bottom of each newsletter or by contacting us as described in this document.

Where your data is sent

Visitor comments can be checked through an automatic spam detection service.

General Data Protection Regulation

We guarantee that the data subject will have all the rights enshrined in the General Data Protection Regulation.

Click here to find information about the GDPR – General Data Protection Regulation – provided by the European Commission.
At any time, you may exercise the rights enshrined in the General Data Protection Regulation by using the contact details below.

Responsible for processing / subcontractor

Technologic Ark will assume control and responsibility for the personal information you provide on this website, being the entity responsible for the collection, storage, processing and handling of such personal information.

We use the “Real Cookie Banner” consent management tool to manage cookies and similar technologies (tracking pixels, web beacons, etc.) used on this website, as well as consent to the processing of related data. You can find more information about how “Real Cookie Banner” works at https:// devowl.io/rcb/data-processing/.

The processing of personal data carried out in this context has its legal basis in paragraphs c) and f) of Art. 6 (1) of the GDPR. Our legitimate interest for processing lies in the need to manage the cookies and similar technologies used, as well as the related consent.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. It is therefore not obligatory for the user of our website to provide their personal data. However, if you do not authorize the collection and processing of this data, we will not be able to manage your consent.

Contact information

DPO – Data Protection Officer
The entity responsible for the collection and processing of personal data is WAVES & CLOUDS, LDA., legal number 515454397. If you have any questions or if you wish to exercise any of your rights, please contact us through the following means:

Physical Mail (Letter)

Rua Poeta Barbosa Bocage nº44 RCH. Esq. 4785-219 Trofa

E-mail (Email)
Available on the contact page

Notes

Technologic Ark reserves the right to change these policies without prior notice. Therefore, we recommend that you check this page regularly so that you are always up to date.